Matkamatka Terms & Conditions — Complete Usage Guide

By using the matkamatka website or mobile platform, you fully agree to these terms and conditions. If you object to any of these terms, please discontinue use of the platform.

These terms and conditions constitute a legal agreement between matkamatka and the player. matkamatka reserves the right to modify these terms at any time. Any changes will be notified on the platform, and continued use of the platform after the updated terms take effect will be considered acceptance of the new terms.

Matkamatka only serves players in countries and regions where online gaming is legally permitted. Players are solely responsible for ensuring compliance with the laws of their own jurisdiction.

To register an account with matkamatka, you must be 18 years of age or older. All information provided during registration must be truthful, accurate, and kept up to date. Accounts created with false information may be closed at any time.

• Each individual may only register one account
• Opening multiple accounts from the same device or network is prohibited
• Matkamatka may request identity documents at any time for verification purposes
• Keeping your account password confidential and secure is your responsibility as a player
• Sharing or selling your account to any other person is strictly prohibited

As part of the KYC (Know Your Customer) verification process, you may be required to submit a national ID, passport, or other government-issued identity document. Withdrawals may be held until verification is complete.

Deposits and withdrawals on matkamatka can be made via mobile banking, e-wallets, and bank transfers. All transactions are processed through secure payment gateways.

• Deposits must be made using a payment method registered in your own name
• Withdrawals can only be made to the original payment method used for deposit
• The minimum withdrawal amount will be displayed on the platform
• Withdrawal processing may take up to 24–72 hours depending on identity verification
• Payments will not be made to third-party accounts

No fees are charged on deposits. However, the payment provider may apply their own charges on withdrawals, for which matkamatka is not responsible.

Matkamatka offers a variety of bonuses and promotions. Each bonus has its own terms. Claiming a bonus means you accept those terms.

• The required wagering requirements must be met before a bonus can be withdrawn
• Bonuses may only be used on eligible games — as specified in each offer
• Using multiple bonuses simultaneously is not permitted unless explicitly stated otherwise
• Bonuses have an expiry date — any bonus not used within the specified time will be forfeited
• The welcome bonus applies to the first deposit only, once per account

Bonus abuse — including claiming bonuses through multiple accounts, bonus arbitrage, or placing fraudulent bets — is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be void.

All games on matkamatka use certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and unpredictable.

• Using external software, bots, or any form of manipulation to influence game outcomes is strictly prohibited
• If a game is interrupted due to a technical error, the outcome will be determined based on server records.
• Bets will not be voided due to a lost connection — results are valid if recorded on the server
• Any dispute regarding a game result must be reported to support within 72 hours

The individual game providers' terms and conditions on matkamatka also apply. Players are advised to review matkamatka's terms first, followed by the relevant provider's terms.

The following activities are strictly prohibited on the matkamatka platform. If detected, the account will be permanently closed and the associated balance may be forfeited:

• Using the platform for money laundering or any unlawful financial transactions
• Bonus abuse or exploiting the system through multiple accounts
• Hacking games, using bots, or using third-party software
• Unauthorized access to another player's account
• Threatening or abusive behavior toward the platform or its staff
• Using stolen or fraudulently obtained payment methods
• Playing games while under 18 or opening an account on behalf of a minor is strictly prohibited

Matkamatka is deeply committed to responsible gaming. We believe gaming is meant for entertainment — not addiction or financial harm.

Players can access the following features directly from their account:

• Setting daily, weekly, or monthly deposit limits
• Setting Bet Limits
• Setting Loss Limits
• Self-exclusion for a set period of time
• Activating a Cooling-Off Period

Matkamatka reserves the right to suspend or permanently close any account, with or without reason. Accounts may typically be closed for the following reasons:

• Breach of Terms
• Failure to complete identity verification
• Suspicious Activity
• At the player's own request

Any valid balance (excluding bonuses) remaining at the time of account closure will be returned to the player, unless forfeited due to a breach of terms. Players may also request to close their own account at any time by contacting the support team.

Matkamatka keeps your personal information secure. Visit our Privacy Policy page to learn more about how we collect, use, and store your data.

• Personal data is never sold to third parties
• Information may be shared in response to legal obligations or requests from regulatory authorities
• All data is secured with SSL encryption
• Players may request deletion of their personal data — though some data may need to be retained for legal reasons

Matkamatka may update these terms and conditions at any time. For significant changes, a notice will be posted on the website and players may also be informed by email.

Updated terms take effect from the date of publication. Continued use of the platform following any changes will be deemed acceptance of the new terms.