Matkamatka Privacy Policy — Your Complete Guide to Data Protection

The matkamatka Privacy Policy is an important document that explains how we handle your personal information. It applies to the matkamatka website, mobile platform, and all related services.

By using matkamatka, you agree to this Privacy Policy. If you do not agree with any part of it, please discontinue use of the platform.

This policy is written in English so every player can understand it easily. In the event of any dispute, the English version shall prevail.

Matkamatka collects two types of information from players — data provided directly by you and data collected automatically.

Information provided directly:

• Name, date of birth, nationality
• Email Address & Phone Number
• Residential address
• Copy of government-issued documents for identity verification
• Payment information (full card numbers are not stored)

Automatically collected information:

• IP Address & Device Information
• Browser type and operating system
• Platform activity logs (logins, game history, transactions)
• Cookies & Session Data
• Geographic location (country level only)

Matkamatka only collects the information it needs. Every piece of data collected has a specific purpose, as detailed below.

Matkamatka uses collected data solely for the following purposes:

Matkamatka does not sell, rent, or share your personal information with third parties for commercial purposes. However, there are specific circumstances where data may be shared:

• Payment Providers: Data necessary to complete transactions is shared
• Legal Authorities: Information may be disclosed upon court order or at the request of a regulatory authority.
• KYC Provider: Data may be shared with trusted verification services for identity verification purposes
• Anti-Fraud System: A minimum amount of data may be shared with industry-standard fraud prevention systems.

Matkamatka uses cookies to enhance platform functionality and improve your experience. Cookies are small data files stored in your browser.

Cookies can be disabled through your browser settings, though some platform features may not function properly as a result.

Matkamatka has implemented multiple layers of technical and organizational measures to protect your data:

• 256-bit SSL/TLS Encryption: Used for all data transfers
• Encrypted Database: Stored data is kept in encrypted form
• Multi-Factor Authentication: An extra layer of security for account access
• Regular Security Audits: Third-party experts conduct regular system audits
• Access Control: Only authorized personnel can access specific data
• Incident Response: Prompt action in the event of a security breach, with player notification

That said, no internet platform can guarantee 100% security. We strongly encourage you to keep your password strong and never share it with anyone.

Every matkamatka player has the following rights regarding their personal data:

• Right to Access: You can find out what information is stored about you.
• Right to Rectification: You can request corrections to inaccurate or outdated information
• Right to Erasure: You can request deletion of your data under certain conditions
• Right to Restrict Processing: You can request that the use of your data be restricted in certain cases
• Right to Portability: You can request a copy of your data in a machine-readable format
• Right to Object: You can object to your information being used for a specific purpose.

Matkamatka strictly does not collect information from or provide services to anyone under the age of 18. If a minor is identified, the account is immediately suspended and all associated data is deleted.

If you believe a minor is attempting to access matkamatka on your device, please contact our support team immediately. We recommend that parents and guardians use parental control software.

Matkamatka uses third-party services such as game providers, payment gateways, and analytics tools. Each of these services has its own privacy policy.

Matkamatka ensures that all third parties comply with international data protection standards and use your information only for specified purposes. While matkamatka is not liable for third-party practices, all partners are vetted to the best of our ability.

Matkamatka may update this Privacy Policy at any time. Significant changes will be clearly communicated on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions or concerns, please reach out to our support team. We typically respond within 48 hours.